Apple-ecosystem and PC-ecosystem
Stephen Elop talks about Apple’s ecosystem in a message that was supposed to be internal, but somehow reached outside media like Engadget:
Apple disrupted the market by redefining the smartphone and attracting developers to a closed, but very powerful ecosystem.
He defines it:
The battle of devices has now become a war of ecosystems, where ecosystems include not only the hardware and software of the device, but developers, applications, ecommerce, advertising, search, social applications, location-based services, unified communications and many other things. Our competitors aren’t taking our market share with devices; they are taking our market share with an entire ecosystem. This means we’re going to have to decide how we either build, catalyse or join an ecosystem.
It might seem a bit unfair that Apple has indeed created a brilliant ecosystem, but let’s not forget that PC created their own ecosystem as well and that is why it has been so hard to make people change from second best, lower quality pc:s to first class Apple computers, mac. No, I don’t mean the way Microsoft managed to get windows to become the most used OS even though it was only a poor copy of MacOS.
I mean the system with computers with faults that makes the user dependent of a pc-expert, often a local salesman or a friend. Since the computer will break down now and then, it is very important to have your own pc-expert. Every time something breaks down the pc-expert will feel that he/she is needed. Virus is a central part of this ecosystem. They are the built in insurance of the need for pc-experts. They can show off with their knowledge and get a bigger ego every time someone has got the needed help.
But at some point this pc-owner might think that it could be better to buy a mac. It seems like macs don’t have this virus problem? And mac-people seems to love their computers – that’s strange? Maybe it’s because they are really good? And then he/she asks the pc-expert. Do you think I should buy a mac?
The answer is of course NO. Every person that buys a mac means less status for the pc-expert. He/she will lose the power. Mac is a serious threat to the pc-expert’s existence and therefor he/she will never advice anyone to buy a mac.
There you have it, the real pc ecosystem, built on low quality and faults.
Apple’s ecosystem is built on high performance, the best quality, easy solutions for buying music, apps, books and videos, excellent design and happy people. I know what I prefer. We bought our first mac in april 1989. We have had no need to change to the second best computer.